Shipping Cost for Returning Incorrect/Damaged Devices and/or Accessories
incl. 20% VAT Delivery £0.00
Better than new
Our refurbished products are like new, but cheaper. We inspect and tune up all our devices to ensure that they are in perfect working condition. Buying this device saves 0 kg CO2E, which equals to emissions from 0 km car trip.
12 months guarantee
All our devices are fully inspected, refurbished and comes with 12 month warranty. In case of unlikely glitch, no worries, we got you covered!
Free climate compensated shipping
Free shipping included with every order and all shipments are climate compensated. Home delivery and pickup point options available.
14 day free returns
If you don't love it, return it and get a full refund. 14 day free returns included with every order.
Unfortunately we are not able to bear the additional shipping cost of returning incorrect or damaged devices or accessories that are sent to us. If you have sent us an incorrect device or accessory and would like to have this returned to you by post, please ensure you pay the Shipping Cost. This cost covers a collection of the device/accessories from our service partners' workshop and delivery to your desired address.
Free and Fast Shipping!
All products that are purchased before 11 am on a weekday will be dispatched the same day and purchase done after 11 am will be shipped on the next working day. We use DHL Express delivery services and the estimated delivery time is 1-3 business days. You will receive a shipping ID to track your order.
Carbon Neutral Shipping!
All of our shipments are fully carbon neutral! We accomplish this by sending all of our shipments as DHL GOGREEN shipments. By using DHL GOGREEN we invest in climate protection projects in various regions across the globe, supporting a mix of projects in the categories of energy efficiency, renewable energy and reforestation/afforestation.
14 Day returns!
As a consumer you have the right to cancel your purchase without any reason within 14 days of receiving the product.