We are here to help you!

Browse through the most frequently asked questions.

Buying a product through mResell

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Product information

All of our products are delivered with an original Apple charger. Desktop computers are usually delivered with a keyboard and a mouse or trackpad

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Warranty and return policy

All products have a minimum of 6 months warranty. There is an option to buy an extended warranty at checkout

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Payments

We accept payment via debit/credit card, PayPal or invoice. Trusted third parties are used to secure all payments.

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Shipping

If an order is placed before 11 am on a weekday the item will be dispatched from our workshop the same day.

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Why buy second hand?

Apple products are widely known for their quality and reliability and the products we source are generally in good condition.

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Technical information

We only provide repair for products that were bought from mResell.

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Selling a product through mResell

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General selling terms and conditions

Please read through our General terms and conditions and if you have any questions don’t hesitate to contact us before you complete your selling order!

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Why sell through mResell?

It is scary to trust, right? But don’t worry, we got it covered. mResell LTD is a company registered in Britain. We are registered and authorised to trade in used products and comply with prescribed regulations relating to professional trade in used goods.

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What may influence the quote I have received for my product?

Our initial price offer is based on the assumption that your product and any accompanying accessories are in a good condition both functionally and cosmetically.

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Shipping and payment

Once the product has arrived to our service partner you can expect that we will pay you within 5 working days.

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Technical (boring but so important) stuff

Once your product has arrived at LogoSystems a technician will conduct a service control. The technician will start by doing a visual inspection to make sure that the cosmetic state of the product matches what you indicated.

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Did you not find the answer you were looking for? Contact us and we will get in touch as soon as we can